Ask questions. Get answers.

For faster service on an existing account, please call +852-2101-0500 or log in and send us an email using the secure email feature on our website. 

For new customers who are interested in opening a new account or have questions about additional products, please complete the following form. 
 

Contact Us Form

We respect your privacy. By submitting the information above, you consent to Schwab using the information you provide to communicate with you and to provide information about products and services. You acknowledge that Charles Schwab, Hong Kong, Ltd. may process information on this data outside of Hong Kong. Read more about online privacy at Schwab. You must be 18 years of age or older to open an account. You have rights of access and correction with respect to your personal data held by us. If you wish to exercise these rights, please contact our office.

Other ways to contact us.

  • Call

    New customers
    +852-2101-0511
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)

    Existing customers
    +852-2101-0500
    Monday 5:30 am – Saturday 1:00 pm (HK Time)

  • Visit us

    Charles Schwab, Hong Kong, Ltd.
    Room 3401, 34th Floor, Gloucester Tower,
    The Landmark, 15 Queen's Road Central, Central, Hong Kong

    Office hours
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)