Charles Schwab Privacy and Security

Working with you to keep your information SchwabSafe®.

We're dedicated to protecting your account and working with you to make it even more secure. Learn from our clearing broker, Charles Schwab & Co., Inc.

SchwabSafe | Charles Schwab

Your trust is the foundation of our relationship.

This Privacy Policy works to ensure you have a clear understanding of how Schwab collects, uses, and shares your personal information. Please take a moment to familiarize yourself with our privacy practices by viewing the links below.

Charles Schwab Hong Kong Privacy Notice

People's Republic of China Privacy Notice

If you receive a suspicious call, email, SMS, or visit a website claiming to be Charles Schwab Hong Kong, do not share any account or login details. Please report the incident immediately by contacting us at +852 2101 0500. Learn more about different types of scams and how to avoid them.

Have more questions? We’re here to help.

  • Call

    New customers
    +852-2101-0511
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)

    Existing customers
    +852-2101-0500
    Monday 5:30 am – Saturday 1:00 pm (HK Time)

  • Email

    Write to us

  • Visit us

    Charles Schwab, Hong Kong, Ltd.
    Room 3401, 34th Floor, Gloucester Tower,
    The Landmark, 15 Queen's Road Central, Central, Hong Kong

    Office hours
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)