Help for your U.S. investments
Service and Support
No-pressure, no-obligation help
Local and U.S.-based registered investment professionals
Multilingual service
Get the answers you need, no matter how you invest with us.
Local and U.S-based customer support
Our registered investment professionals are experienced, multilingual and ready to take your call. Email us too, anytime you want.
Local staff available Monday-Friday, 9:00 am to 6:00 pm (HK Time); U.S.-based support available 5:30 am Monday to 1:00 pm Saturday (HK Time).
Financial consultants
Our Financial Consultants can help you with your investment plan, and choose the right level of advice and services.*
*There are eligibility requirements to work with a dedicated Financial Consultant.
Trading specialists
When your trading requires a deeper dive, connect with our specialized teams. As a Schwab client, you can consult with trained professionals dedicated to specific areas, such as fixed income, ADRs, and mastering the thinkorswim® platform. Select services, including thinkorswim® demonstrations, are available by appointment.
start investing
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Start investing in the U.S. markets today.
Have more questions? We're here to help.
Call
New customers
+852-2101-0511
Monday-Friday, 9:00 am to 6:00 pm (HK Time)
Existing customers
+852-2101-0500
Monday 5:30 am – Saturday 1:00 pm (HK Time)
Mailing address
Send applications, deposits, and other materials to:
Charles Schwab, Hong Kong, Ltd.
Room 3401, 34th Floor, Gloucester Tower,
The Landmark, 15 Queen's Road Central, Central, Hong Kong