Help for your U.S. investments
Service and Support
No-pressure, no-obligation help
Licensed investment professionals
Multilingual service
Get the answers you need, no matter how you invest with us.
Customer support
Our registered investment professionals are experienced, multilingual and ready to take your call. Email us too, anytime you want.
Local staff available Monday–Friday, 9:00 a.m. to 6:00 p.m. (HK Time); Telephone coverage is also available 5:30 a.m. Monday to 1:00 p.m. Saturday (HK Time).
Financial consultants
Our Financial Consultants can help you with your investment plan, and choose the right level of advice and services.*
*There are eligibility requirements to work with a dedicated Financial Consultant.
Trading specialists
When your trading requires a deeper dive, connect with our specialized teams. As a Schwab client, you can consult with trained professionals dedicated to specific areas, such as fixed income, ADRs, and mastering the thinkorswim® platform. Select services, including thinkorswim® demonstrations, are available by appointment.
start investing
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Start investing in the U.S. markets today.
Have more questions? We're here to help.
Call
New customers
+852-2101-0511
Monday-Friday, 9:00 am to 6:00 pm (HK Time)
Existing customers
+852-2101-0500
Monday 5:30 am – Saturday 1:00 pm (HK Time)
Mailing address
Send applications, deposits, and other materials to:
Charles Schwab, Hong Kong, Ltd.
Room 3401, 34th Floor, Gloucester Tower,
The Landmark, 15 Queen's Road Central, Central, Hong Kong